Privacy Policy
Last updated: April 2025
1. Who We Are
JON — Just One Nation ("JON", "we", "us") is a sport apparel brand based in Jakarta, Indonesia. This policy explains how we collect, use, and protect your personal data when you interact with our website at jonperformance.id.
2. What We Collect
- Account data: name, email address, password hash
- Order data: shipping address, order history, payment status (we do not store card numbers)
- Device data: browser type, IP address, pages visited (via cookies and analytics)
- Communications: messages you send via our contact form or WhatsApp
3. How We Use Your Data
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer support inquiries
- Send marketing emails (only if you opted in — you can unsubscribe anytime)
- Improve our website and product offerings
4. Payment Processing
All payments are processed by Shopify Payments. Your card details are transmitted directly to the payment processor and are never stored on JON servers.
5. Cookies
We use cookies to maintain your session, remember your cart, and understand how visitors use our site. Essential cookies are required for the store to function. You may disable analytics cookies in your browser settings.
6. Sharing Your Data
We do not sell your personal data. We share data only with service providers necessary to operate the store: Shopify (e-commerce platform), shipping couriers, and email service providers. All third parties are contractually bound to protect your data.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, email us at support@jonperformance.id. We will respond within 14 working days.
8. Data Retention
We retain order data for 5 years as required by Indonesian tax regulations. Account data is kept until you request deletion. Marketing consent records are kept for 3 years.
9. Contact
Questions about this policy? Contact us at support@jonperformance.id or via WhatsApp at +62 811 892 313.